Question 1

What is a CRM?

Accepted Answer

Customer-relationship management is an approach to manage the organization’s interaction with past, present and future customers. CRM focuses on customer retention and helps in sales growth. CRM is a tool where all customer data from various channels can be maintained at one place.

Question 2

How safe is our data in CRM tool?

Accepted Answer

Your Data on OPAL CRM is 100% secure. We strictly followed the privacy guidelines to ensure no data leaks out of the system.

Question 3

How Can I Sign-Up On OPAL CRM For My Company

Accepted Answer

OPAL CRM is a SaaS based application which is available to signup online. You can click on the SignUp link on this page and register with your company email address and other details.

Question 4

How Can I Book A Demo?

Accepted Answer

You can fill in our contact us for to book for a live demo for OPAL CRM. Our Sales Team will be in touch with you to assist you with the demo and next steps.

Question 5

How does CRM benefit our business?

Accepted Answer

According to various sources, the average return on investment for CRM is $8.71 for every dollar spent. CRM applications can help increase sales by up to 29%, sales productivity by up to 34% and 65% of businesses adopt a CRM within their first five years.

Question 6

Is CRM expensive?

Accepted Answer

Choose the price pack as per the features offered and make sure they are in tune with your business needs. There are companies who provide CRM at the most economical price, do good research before choosing a perfect CRM. Because every penny you spent on CRM will gain returns.

Question 7

Do You Offer Free Trial For OPAL CRM?

Accepted Answer

Yes, OPAL CRM offers a freemium SaaS pricing model, where you can register yourself and add up to two users for free. The platform offers a 15 days free trial currently.

Question 8

How Can I Add Leads Into OPALCRM?

Accepted Answer

OPAL CRM offers three different ways of adding leads – Manual addition, Upload File and automatic capture. The system ensures that each of the leads are unique and there is no duplicate entry into the system.

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23 Oct, 2022

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