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Role of CRM in Improving Customer Service

Price and product are no longer the primary reason why a customer does business with you. It is Customer experience which stands out to any other factor today. No wonder why 97% of global consumers consider customer service as an important aspect for their brand...

5 Reasons why CRM improves the Customer Experience

Customers are the ones who can make or break any organization because they are the whole purpose of why companies exist. As customers, we would prefer to revisit a store that has provided great customer experience. For instance, in a mobile store, if the sales...

How to select a CRM implementation partner

Implementation partner acts as the face of your company, they help your software product reach the target audience. A CRM implementation not driven by proper goals and planning can become a pain point rather than yielding profits. Therefore, choosing the right CRM...


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